Cancellation and Refund
CANCELLATION/RETURN & REFUND.
- Return policy is not applicable under any circumstances. Canellation of orders can only be done within 6 hours of placing the order.
-Refund policy is not aplicable as of now. Amount can be used as a credit note for future purchases.
you can directly send us any order related queries on our support email CUSTOMERCARE@CLOSETBYPAYAL.COM.
EXCHANGE POLICY.
- In Case of defective or wrong product delivery only, we provides free exchange. We just ask our customer/s to reach us within 24 hours of delivery.
- New product will be shipped after we receive the questioned product back. This process may takes upto 8 - 10 business days.
- We reserve the right to not accept a return/exchange if;
(1) the product/s are returned after use
(2) customer fails to reach out to us within 24 hours.
you can directly send us any order related queries on our support email CUSTOMERCARE@CLOSETBYPAYAL.COM.